Leaders Versus Micro-Managers

Lee Stevens • April 20, 2020

Being a manager is a difficult job. Whether you have a large team of direct reports or just a few, you still have to deal with various personalities and learning types, and you can’t always get it right. To have the best chance of success, it is important to develop your leadership skills rather than chase your tail with hands-on ‘micro-managing.’


Good management skills can be applied to nearly every aspect of life,from running a household to operating a multi-million-dollar business. The way you manage can be essentially broken down into two functions: macro-management (leadership) and micro-management. While one may be more effective in a certain field or situation than the other, nine times out of ten, leadership will come out on top.


As a manager, I feel a lot of pressure to walk that fine line between being a well-liked senior colleague, and the authority figure who gets the job done. The line between being a driven leader and a micro-manager is one that can get blurry from management standpoint.


When the buck stops with you, and your team hasn’t fulfilled their responsibilities, or has neglected to reach targets, it can be infuriating and stressful. This is when managers are up until 10pm finishing or re-doing a project,or playing catch up and taking matters into their own hands. This is when the micro-managing tendencies kick in, and it does happen. But when you’re conscious of when you do this and what behaviors you need to emulate to become a better leader, you can start to minimize these occurrences.

Leaders Facilitate, Micro-Managers Hover

‘Facilitate’ has become a bit of a buzzword lately, similar to other words in my industry like ‘Revit’ (design software) or ‘Flexibility,’ because it encapsulates the responsibility and accountability culture that many employers want for their organisations.



To facilitate efficiently, you need to work with your team member to review, discuss and put a strategy in place to help them succeed. The strategy could be as simple as ‘make 5 more calls per day to cold clients,’ or it could be helping them to schedule their day and putting specific time frames in around accomplishing their goals. On the other hand, a hovering manager will tend to take over and do the work for the individual or explicitly direct them through each step, which does not allow for accountability and learning. The hovering manager is also one that doesn’t let the individual breathe and is constantly at them about what they’re doing without allowing them to work through their plan. Your job as a true leader is to provide guidance, advice and support, but be hands-off enough to allow that individual to succeed on their own terms.

Leaders Give Context, Micro-Managers Dictate

Recent studies have revealed that only 20% of employees reported having a line of sight between their job and their employers’ goals. Context is vital in motivation, engagement and even quality of work. When an employee sees how their work affects all of the other moving parts of the organisation, it creates a sense of pride and accountability around their own objectives, and a greater desire to succeed. Besides compromising their ability to perform well,not knowing the bigger picture can lead to disinterest. How can you get excited about something you know little to nothing about?

Leaders Instill Accountability, Micro-Managers Control

It is imperative employees have an understanding of their own contribution within the organisation and that they feel a strong sense of responsibility for delivering in that role. Most employees are capable and ready to deliver (why else would you hire them?) but they might not have even been given the chance to meet expectations.


For true accountability to take effect, you must involve your team member in their own development from day one. From getting them to assist in formulating their targets, to helping develop the strategy that will get them there,having a say in their workflow will create a lot more buy-in. Then it’s your job as a leader to check in with them on a regular basis to help guide them through overcoming any challenges or roadblocks they encounter. It is not your job to solve their problem for them.



In reviewing my career to date, I would say previous managers who micro-managed me affected my overall morale and productivity by up to 60%compared to those who gave me the freedom to realize my own accountability.Yes, I made mistakes along the way, but I made sure I didn’t repeat them.

Leaders Delegate, Micro-Managers Create Bottlenecks

Micro-managers tend to head up every project, conversation and menial task within their reach, in order to appear in control and on top of things.Not only can one person not do this effectively, they can’t do it period. What inevitably happens is that the manager creates a bottleneck of work, placing roadblocks at all junctions. Then they find themselves under pressure to complete a million tasks while their team flounders with no direction or support.



Throughout my management experience, I’ve had people with various skill sets that I have leaned on. I go to them for the tasks and projects that I feel they can do, but also the ones that will challenge them and give them accountability.As a leader, it’s so important to trust your team. How else can they develop and grow?

Leaders Inspire Discretionary Effort, Micro-Managers Create Stress

In summing up, we must pull on the term ‘discretionary effort’ because it’s the best indication of an engaged employee. No one can be pressured into discretionary effort, which is what makes it such a strong indicator of true employee engagement. At the interview stage I look for certain signs of engagement and whether discretionary effort can be inspired. To see the potential for this, the employee must have a connection with the values and mission of the organisation to be guided in this way. While stress is a normal part of the business world, feeling inspired is and always has been a better motivator.



Stress happens when the manager does not take the time to get to know their team member on a deeper level and understand what drives and motivates them. They simply pile on the targets and (often unrealistic) completion time frames, provide minimal if any guidance or support, and do not individualize the reward mechanism. Your team member will be demotivated and productivity will dip, and they will be under even more pressure to get their work done.


Stressful!

In Review

The differences between micro-managers and leaders might seem subtle.However, the outcome of these different management styles is obvious. It can be hard to let go and trust in a worker’s ability to get the job done without looking over their shoulder, especially when it all comes back to you at the end of the day. Let’s change the focus from getting the job done, to facilitating, training, leading and supporting your team to do it on their own.

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By Lee Stevens August 18, 2026
The short answer As 2027 nudges closer, Australian architecture firms are looking beyond impressive portfolios and job titles. They want people who can genuinely deliver projects, with strong documentation and BIM capability, solid project experience and the ability to communicate confidently with clients and consultants. At the same time, firms are becoming more considered about when and how they hire. Project pipelines, regional market conditions and the growing importance of flexibility are all influencing recruitment decisions. For architecture practices, the message is fairly simple: know exactly what you need, understand what the market can realistically provide and make sure your offer gives good people a reason to choose you. The role of the recruiter is changing too. Increasingly, firms need a specialist who can provide market intelligence, realistic salary benchmarking, insight into talent availability and advice on whether a permanent, contract or alternative recruitment approach makes the most sense. That's what we're seeing across the Australian architecture market as we look towards 2027. Delivery over dazzle This is probably the biggest shift we're seeing. A good portfolio still matters. A strong interview still matters. Experience and design ability obviously matter. But firms are becoming much more focused on what happens after the interview. Can this person actually deliver a project? Can they produce and coordinate documentation? Are they confident working in a BIM environment? Do they understand what happens as a project moves towards construction? Can they communicate with clients and consultants and hold their own in those conversations? There is a genuine concern among some practices about hiring someone who interviews beautifully, has an impressive portfolio and looks great on paper, only to discover that they can't actually get a job through to construction issue. That is why we're seeing more emphasis on genuine delivery capability. The conversation is moving away from simply asking, "What projects have you worked on?" It's becoming more about "What was your role on that project, and what did you actually deliver?" That's an important distinction. Documentation and BIM capability matter Design experience will always be important in architecture, but the ability to take that design thinking and turn it into a well-documented, coordinated and deliverable project is carrying real weight. Strong documentation skills and BIM competency continue to be sought after, particularly for practices that need people who can contribute to live projects without requiring significant support to get up to speed. This isn't about saying every architect needs to be a BIM specialist. It is about understanding the tools and processes being used within the practice and being able to work effectively within them. For clients, this means being clear about what they actually need before they start recruiting. A "Project Architect" in one practice can have a very different role from a "Project Architect" in another. One might be heavily involved in design and client presentations, while another could be responsible for documentation, consultant coordination and delivery. The title doesn't tell you enough. The detail does. Hiring is becoming more cautious We're also seeing less of the old urgency around recruitment. That doesn't mean firms aren't hiring. They are. But rather than automatically rushing to fill a vacancy, more practices are looking at their project pipeline and thinking carefully about what they are likely to need over the next six to twelve months. That caution makes sense. Projects get delayed. Feasibilities change. New work can take longer to commence than expected. A practice can be busy one month and suddenly find itself looking at a different pipeline a few months later. As a result, we're seeing more conversations around building talent pipelines and keeping good people on the radar rather than waiting until a vacancy becomes critical. Fixed-term and contract appointments are also becoming a more useful option for some practices, particularly where there is a need for additional capability but less certainty around the longer-term pipeline. For clients, that means the recruitment conversation shouldn't necessarily start with, "We need a permanent person." It should start with, "What do we actually need, and for how long?" There isn't one Australian architecture market This is another area where I think local knowledge makes a real difference. Brisbane, Melbourne and Sydney are not operating in exactly the same market. Brisbane is currently running hot, with Queensland's broader economic momentum and the infrastructure and development activity associated with the 2032 Olympics contributing to demand. We're seeing particular interest in experienced Project Architects and people who can step into projects and deliver. Melbourne is active, but more measured. Sydney is active too, but we're seeing a different level of caution around project pipelines and hiring decisions. That regional nuance matters when you're recruiting. Salary expectations aren't necessarily the same. Candidate availability isn't necessarily the same. The types of projects driving demand aren't necessarily the same. So a one-size-fits-all recruitment strategy doesn't really work anymore. If you're hiring in Brisbane, you need someone who understands Brisbane. If you're hiring in Melbourne, you need someone who understands Melbourne. It sounds obvious, but it is surprisingly easy to lose sight of when recruitment becomes a numbers game. Flexibility is now part of the offer Salary is still important. Nobody is suggesting otherwise. But it is increasingly only one part of the conversation. When I'm talking to candidates, work-life balance , flexibility , culture, leadership and the type of work they're going to be doing are regularly part of the decision. For some people, salary will still be the deciding factor. For others, a better working arrangement or the opportunity to work on the right projects can be just as important. The smarter practices are recognising that. If you're struggling to attract good people, simply increasing the salary isn't always the answer. Sometimes the question should be: What else are we offering? And equally, what are we asking people to give up to come and work for us ? That's an important conversation for employers to have as we head into 2027. What do architecture firms actually want from a recruiter? This is probably the question I would encourage clients to ask when choosing a recruitment partner . Because I don't think most architecture practices need another person sending them CVs. They need someone who understands the sector. Someone who knows the difference between a good portfolio and genuine project experience. Someone who understands salary expectations and can benchmark a role against the current market. Someone who can tell them when a particular skill set is difficult to find. Someone who is responsive. And, importantly, someone who is prepared to tell them when their brief isn't realistic. That last one is important. A good recruiter shouldn't just agree with everything a client asks for. If the combination of salary, experience, software capability, project sector and location makes a role incredibly difficult to fill, the client needs to know that before they spend weeks looking for someone who doesn't exist. That's where market intelligence becomes valuable. Recruitment is becoming more of an advisory relationship I think this is where recruitment is heading. The best client relationships are becoming less transactional and more advisory. The value isn't simply in finding a candidate. It's in understanding the market well enough to help a client make a better hiring decision. Is the salary competitive? Is the level of experience realistic? Is that skill set actually available in this location? Would a contract appointment make more sense? Should the role be structured differently? Are candidates going to be attracted to what we're offering? These are conversations that should happen before the job advertisement goes live, not after three weeks of getting nowhere. A specialist recruiter should be able to bring that information to the table. So, what should architecture firms be thinking about for 2027? I don't think 2027 is going to be about one big recruitment trend. It is going to be about being more considered. Firms will still need good architects, designers and project professionals. But they are likely to be more selective about who they bring into the business and more conscious of how that person fits into their actual project pipeline. Candidates will continue to look beyond salary. Regional differences will continue to matter. Technical and delivery capability will continue to carry weight. And firms that understand what they need, move quickly when the right person becomes available and offer something that candidates genuinely value will put themselves in a much stronger position. For me, the biggest change is simple. Recruitment is no longer just about filling a vacancy. It's about understanding the market well enough to make the right hiring decision. That's what we try to bring to our client relationships at Vivid . We work exclusively across Architecture, Interior Design , Planning and Engineering , so our conversations aren't based on what we've found on a job board that morning. They're based on the people we're speaking to, the practices we're working with and what we're seeing across the market. If you're thinking about your architecture hiring for the remainder of 2026 or planning ahead for 2027, we're always happy to have a conversation about what we're seeing. No hard sell. Just an honest conversation about the market and what is likely to work. 
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